Posted on July 10, 2007 at 10:45 AM in @earthlink
Note: The below is an archived entry from Earthling, formerly EarthLink's official blog. The blog itself has been decommissioned and is no longer updated, and comments are trackbacks are no longer accepted.
Through our own networks and products, partnerships, and agreements, EarthLink looks to provide as many choices as possible to get internet and voice services to you the way you want them. If you look at what we offer throughout the country, it's a pretty diverse menu including standard DSL, accelerated dial-up, several different types of voice over IP, cable, satellite, DSL2, and Wi-Fi at home and throughout select cities. And as always there are more forms in the works via our next-gen broadband team. Today we announced that in Verizon territories in many of the states we service, we can now offer "freestanding DSL," or the ability to get our DSL service alone, without having to also pay the phone company for phone service if you don't want it. Freestanding DSL is now available(product page) in Verizon territory, including parts of California, Florida, Illinois, Indiana, Maine, Maryland, Massachusetts, Michigan, New Hampshire, New York, New Jersey, North Carolina, Oregon, Pennsylvania, Rhode Island, Texas, Washington state, Vermont, Virginia, Washington, D.C., West Virginia and Wisconsin. This should help lots of people reduce their communications bills and stop paying for services they don't want or need.
This isn't the first service we've rolled out to help achieve that goal. EarthLink DSL and Home Phone service, also known in the industry sometimes as Line-powered voice, was one of the first products we offered that put you in a position to fire your phone company. In fact, search Google for that phrase and as of today the first result is still the blog of EarthLink alum Chris Holland explaining how it allows you to do just that in the areas where it's offered.
All of these choices and the specifics of what's available where can make it difficult to lay out the best option available to someone in a particular place off the top of my head, but at our EarthLink High Speed page you can browse for what's available to your home specifically via the availability check tool. If you want the fastest speeds available and VoIP service that works even if your household power goes out, keep an eye out for DSL and Home Phone service, or if you're in one of the cities where we're building municipal Wi-Fi, that's a good choice for portability. And now in many parts of the country, if you just want plain old DSL but don't want to pay the extra fees associated with keeping a landline active, you can do that too.
Comments
How is the line powered voice doing. Are people actually buying this service through earthlink. Given the problems with voip does the quality of your service improve on that.
Thanks for your answer. I a am thinking of trying it.
Posted by Larry Zemlick | July 25, 2007 3:59 PM
All of that is a good sign of a company trying to do its job.
But I had an interesting experience yesterday. FIOS is now available in my neighborhood, at 5 meg up and 2 meg down, for the same price as EL's 3/.768 service.
I called EL sales to give them first shot at it, before I took the plunge. The person had absolutely nothing for me. Same with TrueVoice. I pointed out I could get two lines for the same price as EL's for 1.
I didn't really expect anything, but I was a little surprised the sales person seemed so completely unconcerned at losing a customer of ten years. And he is.
Posted by Ken | July 26, 2007 4:06 PM
A few weeks ago Atlanta was one of the cities participating in the rollout of combined LPV, DSL, satellite TV service. An Earthlink sales rep told me installations there were going well, and even quoted me a price for my home specifically. Today, however, another Earthlink rep told me that their Atlanta-area satellite TV partner, Dish Network, was no longer their partner, and that they were not taking any new orders for this package here. They have absolutely no information on whether a new partnership is forthcoming.
I wonder if this has any implications for the other rollout cities, or even for Earthlink's ability to compete as a one-stop comm/media provider in general. Of course, they can always provide the DSL+LPV bundle, but the absence of digital TV creates a big hole in their consumer offerings.
Posted by Tom Williams | July 30, 2007 5:32 PM