Hosted Voice Services – Be Heard

sub-hosted-voiceIt is impossible to duplicate the power of the human voice via text, email or online chat,and many experienced salespeople swear by the strength of closing a deal (or answering questions) over the phone.

At EarthLink Business we know the value of the human voice and we place a high value on delivery of high quality voice transmission over our nationwide IP network. Whether your business requires Hosted Voice services and mobile devices, or relies on traditional telephony communications EarthLink has a full voice product suite delivered with quality of service second to none. So if you want your voice to be heard loud, crisp and clear reach out to an EarthLink Business representative today.

Disaster Recovery in the Cloud…

disaster recovery in the cloudYou are already backing up your data so you can rebuild it when your server crashes and be up and running in a few hours. But what happens when you lose two servers?…three servers?…four, the network, power, and more? More importantly, are you prepared to continuing running if you lose everything all at once? Disasters happen, more often than you think. Are you prepared? Many organizations have a backup strategy but not a true IT disaster recovery strategy. How long would it take you to get IT back up and running if you lose everything?

So you already have a disaster recovery plan. Have you tested it recently? When was it documented? Updated? If you answered “No” and “It’s been a while,” then your plan may be ineffective. Most organizations don’t have a disaster recovery plan…and those that do may not know how to use it correctly.

The good news is EarthLink Business can help with our new Cloud Disaster Recovery solution. Disaster recovery in the cloud offers companies quick data restoration and effective IT recovery faster than any traditional disaster recovery model. Using the cloud for offsite recovery means your business will have the ability to recover your servers in the cloud environment (as opposed to simply using the cloud for offsite storage). With no capital expenses and subscription pricing, the Total Cost of Ownership (TCO) is low. Don’t build it yourself and incur an enormous amount of up front expenses when you could pay an affordable monthly fee and use cloud based servers?

Here are some additional key benefits for utilizing disaster recovery in the cloud:

Data protection: Recovery in the cloud assures your data is recoverable and protected from man-made accidents, power outages, natural disasters, and server crashes.

Scalability and Rapid Implementation: By replicating your primary server environment, the Cloud environment can be quickly scaled to fully replace your primary servers and get your business back up and running in hours, not days.

No hardware requirements. No need for large server rooms and hardware specialists, saving money on power, energy and personnel expenses.

Leverage existing IT: EarthLink’s Cloud-based data recovery solution inter-operates with your existing hardware, applications and operating systems protecting both physical and virtual servers.

Get some additional sleep at night knowing that your information is safe, secure, and can turned up in a moment’s notice should a disaster strike. Contact your EarthLink Business representative to learn more.

 

Hosted Voice Services Can Unify Your Team!

Hosted Voice systems are an important part of modern-day business. In the past, businesses have had limited ways of unifying office employees, multiple location workforces, and remote employees into a team environment. This is a major concern, as teamwork is what allows individuals and office locations to back each other up during outages,emergencies, and cover clients in different time zones.

earthlink hosted voice solutionAnd managing the calls and activities of each location was difficult, due to a lack of visibility and reporting possibilities. Each location (or remote employee) was stuck in its/his own communication bubble using separately-managed, low-end communication solutions (and we use that word loosely).

With the advent of call routing, network based auto-attendants, and communication portals that provide online visibility, all that can be left in the past! Businesses can now unify all of their locations, provide call routing based on single or multiple numbers, and run detailed reports; this gives leadership visibility into how their business is functioning, and the tools they need to assign responsibility and ownership to call functions. Being able to have all phone communications “under one roof” is even more important when you consider the growing number of remote employees in the workforce.

EarthLink Business wants to provide your company with the hosted voice solution it needs; contact an EarthLink Business resource today to find out how the EarthLink Hosted Voice product can change the way you do business!

EarthLinkers Keep Pace with the Boston Marathon

4/15/13, 5:45 p.m. EST. Our thoughts and prayers go out to the families and individuals whose lives were touched by the tragic explosions at today’s Boston Marathon. We are grateful to report that we have accounted for the safety of our employees in attendance there today as spectators and runners.

Monday, April 15th marks the 117th Boston Marathon. Race day is always exciting for EarthLink, and not only because the company is the Boston Athletic Association’s (B.A.A.’s) official IT services provider. One team of EarthLinkers has been busily preparing, monitoring and proactively routing web traffic for the Boston Marathon, ensuring that the web site for the iconic event is accessible for the more than 1 million site visits and 12 million page views during the event, while another team of EarthLinkers is preparing to run the race!

Team EarthLink at the Boston Marathon

“EarthLink is a great partner to have our back with web traffic on race day. They provide us with the peace of mind to know that we have ample data storage and servers in our arsenal. Even if we get 100 million site visits, we know we can provide a good experience to each and every one of them,” said T.K. Skenderian, Marketing and Sponsorship Manager, Boston Athletic Association. Click here to view the full press release, and click here to view our B.A.A. case study.

For five lucky EarthLink employees, Monday is the day they will run the Marathon after winning a company contest for complimentary race waivers. Mark Clementi – Circuit Design Tech, Rochester; Christine Antonini – Provisioning Team Lead, Rochester; Justin Davidson – Manager Network Support, Burlington; Scott Turner – Manager System Administration, Atlanta, and Linda Scavarda – General Ledger Accountant, Huntsville will each fulfill a lifelong dream when they compete in the Marathon.

Scott Turner wrote, “I ‘m not as fast as most Boston Marathoners but my goal is to be like a freight train – unstoppable!  Life is more of a distance race than a sprint and thanks to the EarthLink waiver, I get to fulfill my dream — running the Boston Marathon on my 60th birthday!’  And Justin Davidson also shared, “I remember the first time I ran this race for our company in 2011. While running I remember saying to myself, ‘I know it is a race, but I really wish it never ended.’ 

Congratulations to everyone on Team EarthLink, whether running in the Marathon or keeping the technology infrastructure operating at peak performance!

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