4 Email Account Security Tips

submitted by Peter Chronis

These days criminals are using a variety of techniques to compromise and gain access to accounts across the Internet.  They then often use these compromised accounts to send spam or gain unauthorized access to a victim’s private information (emails, banking information, etc.).

Just take a look at all the recent stories about stolen passwords and hacked accounts from some of the most popular sites on the Internet today.

phishingpasswordsTo reduce the risk of getting your accounts hacked into or compromised, we recommend that you take the following precautions to protect yourself:

1. Be Careful What You Click
Never reply to emails or click on email links that ask for your username and password. Our spam prevention partners have tracked a significant increase in phishing worldwide. Criminals often use phishing scams to help gather credentials.  Phishing is a term used to describe false emails sent from spammers claiming to be sent from a legitimate company (for example, EarthLink or well-known banks) and asking for your username and password. These fraudulent emails may look quite authentic – so beware.

2. Use Varying Usernames and Passwords
Don’t use the same username and password across multiple sites like email, banking and social network sites. Recent security research revealed that, on average, people use the same credentials to log into 49 different sites. Email usernames and passwords can be acquired from security breaches suffered by other service or product providers (tens of millions of credentials have been reported this year alone by other service or product providers). If you are using the same password for your EarthLink account as other accounts that were breached, then spammers may use this information to access your EarthLink email and send spam.

For these reasons, it’s good to have a system to generate strong, unique passwords for all the sites you use. Just follow these three simple steps.

You can change your EarthLink password here at any time.

3. Run an Antivirus Program to Curb Malware Infections
Some malware today is designed to run stealthily on your computer while it records the usernames and passwords to sites you access (your Web Mail, online banking, etc.).  Some security firms are reporting malware infection rates as high as 1 in 3 computers worldwide.  To protect yourself, the first step is to run an antivirus scan on your computer.  This can be done with any antivirus program of your choice.  EarthLink offers Norton 360 Online as a premium antivirus subscription with a Free 30-Day Trial if you want to check it out.

4. Choose Your Secret Hint and Word Wisely
A secret word or hint is often used to verify your identity when account changes are being made. You should not use information associated with you that is readily available on the Internet or through other sources. If you are unsure, try doing a quick Internet search for yourself to see what you can find.  If you can find it, so can a hacker.

Stay safe out there and never hesitate to reach out if you have additional questions around email or password security.

For further support from EarthLink, visit our Knowledgebase Support Center.

How to Spot Phishy Scam Emails

Email is a wonderful tool.  It helps us keep in touch with friends, communicate quickly with coworkers, and receive messaging from businesses we interact with (like banks, service providers, and even coupon services!).We share our email address with people and companies we trust, and as a result, our instinct is to trust every message that hits our inbox.

However, the sad reality is that, much like our physical mailing addresses, entities we do not provide our info to can send things to us…and sometimes these emails can be malicious.  These emails are called “phishing” or just simply “scam” emails, and should be avoided.

This list outlines ten simple ways to spot these emails.  It’s a quick and easy way to learn how to protect yourself.

Should I Click on This?

According to a 2009 study conducted by cNet News the average American spends approximately thirteen hours online each week. (Link) Most of our browsing is safe; opening an email, refreshing a website, and viewing search results. On the other hand, we know not to click on that link to help out an oppressed prince from a foreign country, the personal email from Bill Gates, or the chat invite from CuteBikerGal227.

What about the things we find online that fall between what we know is safe and know to be dangerous? Continue reading

The Epsilon Breach and How It May Affect You

Advertising firm Epsilon recently was the victim of a cyber attack. The company has reported that their mailing lists may have been compromised in this attack. Meaning criminals may now have access to millions of personal email addresses and what companies they do business with. Continue reading