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Entries from Earthling - EarthLink blog tagged with 'humanbeings'

Scrabulous Talks Human

I have to award Scrabulous a best for this straightforward, honest, clear communication to their users. It lets us know that actual human beings build the application, that their code upgrade took some unexpected turns as new releases sometimes do, that they're open to help from the outside world to get things going quicker, and that they're taking some more time to get things right.

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Posted on August 15, 2007 4:13 PM

Syndicate: Actual Human Beings Interacting In Their Natural Habitat

A discussion about the pros and cons of Technorati's tagging system broke out in Jeff Jarvis' keynote address just now. The neat thing was, not only was Technorati's founder David Sifry right there to be a part of the conversation, but he was also there to sit down with Paul Mooney to look at his product from the perspective of a somewhat frustrated end-user. And Paul was willing to engage directly, and in person, rather than through a blog or some other mediated form of communication. I'm sure this stuff happens all the time, but it's easy for it to be overshadowed (especially outside of the valley) by headlines and online gossip and really nice logos and the impressive software these people produce.

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Posted on May 16, 2006 9:51 AM

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