A big thank you to everybody who emailed us feedback on the new start page Preview. Since we began promoting the Preview to a group of current start page users a few weeks ago, we've had almost a thousand comments land in our inboxes. The whole team greatly appreciates your feedback.
So far, the two most frequently asked questions have been "How do I get back to my old start page?" and "When can I start using the new start page?"
When we first launched the Preview, we set things up so that when you clicked the promotion to try the new Preview, your original start page would begin redirecting to the new Preview version. In other words, when you went to your start page, you would see the new version, not the old version.
Our thinking here was to set things up so that you could try the new start page without resetting your browser start page. We included a "Return to Old Start Page" link so that anybody who didn't want to start using the Preview version could get back to the existing start page.
A lot of you weren't expecting this automatic redirect, so we changed the set-up. Now, when you click the promotion from the classic start page, the new Preview start page opens in a new browser window. This way, you can easily switch back and forth between the existing start page and the new Preview start page.
If you are still being redirected -- that is, you see the new Preview start page come up when you go to my.earthlink.net, instead of your old start page -- it's simple to switch back. Click the "Return to Old Start Page" link, in the top right above the page, just above the big blue Search button. This will turn off the redirect from my.earthlink.net to preview.my.earthlink.net.
For all of you who want to know when they can start using the new version, the answer is "right now!" We are still actively working on the new start page and will be steadily adding new features, but it is now ready for permanent users. Just click on the "Click here to make myEarthLink Preview your new personal start page" message, near the top of the page, just below Weather and just above Email Preview.
Clicking on this link will redirect my.earthlink.net to preview.earthlink.net. So, if my.earthlink.net usually comes up whenever you open up your Internet Browser (Internet Explorer, Firefox, Safari, etc.), the new version of the start page will start coming up instead of the old version. You don't need to download anything or adjust anything in Total Access. Just click the link on the new start page, and you should be all set. If you change your mind later, you can click "Return to Old Start Page" to get the old start page back.
If you want to use both the old and the new start page at the same time, you can add http://preview.my.earthlink.net as a browser favorite/bookmark and continue to go to my.earthlink.net when you bring up your Web browser.
Thanks again for the helpful comments. Keep 'em coming!
