myEarthLink Portal Product Blog

If you're using the new Preview start page regularly, you may have run into some error messages in the past few days.

When you go to preview.my.earthlink.net, the page may fail to load. Instead, you see a server error message, like this:

When the page does load, individual features on the page may fail to load. For example, when you click on the Stocks button in the alert dock, you might see this:

Our development team is working on the problem now, and we hope to have it corrected soon.

In the meantime, you can usually get the page and individual features working by reloading the page. Click the refresh button in your Web browser toolbar, or just type in "http://preview.my.earthlink.net"

I appreciate your patience as we work through these issues.