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At the end of last week, our development team deployed a fix to address the server error issues a lot of you have been seeing.

After some keen detective work, the team zeroed in on issues related to connections from the start page to our database. The database is where we store all your personal settings, such as favorite stocks and cities you're tracking with the weather alert feature. The fix involved clearing up bugs in how the start page pulls from this database.

After hitting the page and every feature again and again all week, we're very happy to stamp "fixed" on this issue. But please let us know if you do hit a server error. You can post on this blog, or email us.

We are addressing a separate issue with the email preview feature. You may see this message when you come to the start page:

email-error.png

In the meantime, if you run into this issue, you can usually fix the problem by clicking the "Edit" link at the top of the email preview feature.

Posted by on March 30, 2007 12:21 PM |

Comments

At what point will the scoreboard be enhanced to cover college sports? Or how about the PGA?

The current scoreboard is too limited to be useful.

Posted by: Andy | April 2, 2007 11:54 AM

Echo that. While we are on the topic, the "football" sports icon is a bit specific. How about a pennant or something? Otherwise, the revamp is very appealing.

Posted by: thisjustin | April 28, 2007 7:04 PM

Andy and thisjustin, thanks to you both for the thoughts. Happy to report that improving on the scoreboard feature -- including adding college sports -- is on our to-do list. Unfortunately, I don't have a launch date to report at this time. Please stay tuned.

Posted by: Tom Harris | April 30, 2007 3:00 PM

Hi
Over the last few days, I have had 'server' problems. I am using a 'dial-up' connection and I tried numerous times over the weekend to sign in, but I would get a 'The Dial Up Networking server is not responding' message. Is this going to be an ongoing problem? It seems to be working fine now, but can I expect more of the same?
Thanks
Ron

Posted by: Ron Ducote | July 2, 2007 7:47 PM

Hi Ron,

Thanks for letting me know about this one. I have passed it on to the development team, and we'll work to address the issue.

Thanks again,

- Tom

Posted by: Tom Harris | July 9, 2007 2:13 PM

I find the new Earthlink Start Page very "cumbersome"...It is very slow to load (on dial-up) and continuously "asks" me to sign in with email address & password. I tried Live Chat to correct it (twice), to no avail!! So, I went back to my "old" Earthlink Start Page which I'm very happy with...Sorry...but it just don't work for me, at all!!

Posted by: Sebastian | September 11, 2007 4:16 PM

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