PCI Compliance – Understanding It

If your business accepts credit cards, then you are likely aware of the Payment Card Industry (PCI) Data Security Standard (DSS). …And if you’re not, you should be. PCI is a series of requirements mandating that all credit-card-accepting merchants transmit and store credit card data securely. Originating in 2006, PCI DSS is managed by the PCI Security Standards Council which includes agents from all major card brands (like AMEX, Discover, MasterCard and Visa). Every business that accepts credit cards MUST be compliant with PCI DSS.

PCI Compliance Validation EarthLink BusinessPCI DSS contains four levels; these levels group merchants based on the number of credit card transactions they perform in a twelve month period. The levels are:

  • Level 1: More than 6 million Visa or MasterCard transactions per year
  • Level 2: 1 to 6 million Visa or MasterCard transactions per year
  • Level 3: 20 thousand to 1 million Visa or MasterCard transactions per year
  • Level 4: 20 thousand or fewer Visa or MasterCard transactions per year

With the staggering numbers of security breaches, credit card fraud cases, identity theft, and data loss every year, it is the merchant’s responsibility to protect consumer data. If PCI is a critical part of your business, then steps should be taken to ensure secure credit card transactions and keep consumer confidence. Keeping up with PCI standards will show you are taking the necessary steps to keep your consumer data safe.

Determining an effective strategy for maintaining PCI compliance is critical to mitigating credit card processing security risks. The good news is that EarthLink Business can help you comply with PCI DSS! Our new PCI Compliance Validation service helps small, medium and large retailers meet PCI compliance requirements. As an added bonus we also offer data breach protection of up to $100,000 per location to reimburse merchants if customer credit card data is ever breached. EarthLink’s service provides simple tools to help your company validate your PCI compliance, including:

  • Credit card data security policy
  • Web-based PCI compliance training
  • Quarterly Authorized Scan Vendor (ASV) scans
  • Online data security self-assessment
  • Access to an online knowledge base for PCI compliance

Don’t put your business at risk! Understand PCI DSS and reach out to your EarthLink representative today to find out more about how EarthLink Business can help!

Disaster Recovery in the Cloud…

disaster recovery in the cloudYou are already backing up your data so you can rebuild it when your server crashes and be up and running in a few hours. But what happens when you lose two servers?…three servers?…four, the network, power, and more? More importantly, are you prepared to continuing running if you lose everything all at once? Disasters happen, more often than you think. Are you prepared? Many organizations have a backup strategy but not a true IT disaster recovery strategy. How long would it take you to get IT back up and running if you lose everything?

So you already have a disaster recovery plan. Have you tested it recently? When was it documented? Updated? If you answered “No” and “It’s been a while,” then your plan may be ineffective. Most organizations don’t have a disaster recovery plan…and those that do may not know how to use it correctly.

The good news is EarthLink Business can help with our new Cloud Disaster Recovery solution. Disaster recovery in the cloud offers companies quick data restoration and effective IT recovery faster than any traditional disaster recovery model. Using the cloud for offsite recovery means your business will have the ability to recover your servers in the cloud environment (as opposed to simply using the cloud for offsite storage). With no capital expenses and subscription pricing, the Total Cost of Ownership (TCO) is low. Don’t build it yourself and incur an enormous amount of up front expenses when you could pay an affordable monthly fee and use cloud based servers?

Here are some additional key benefits for utilizing disaster recovery in the cloud:

Data protection: Recovery in the cloud assures your data is recoverable and protected from man-made accidents, power outages, natural disasters, and server crashes.

Scalability and Rapid Implementation: By replicating your primary server environment, the Cloud environment can be quickly scaled to fully replace your primary servers and get your business back up and running in hours, not days.

No hardware requirements. No need for large server rooms and hardware specialists, saving money on power, energy and personnel expenses.

Leverage existing IT: EarthLink’s Cloud-based data recovery solution inter-operates with your existing hardware, applications and operating systems protecting both physical and virtual servers.

Get some additional sleep at night knowing that your information is safe, secure, and can turned up in a moment’s notice should a disaster strike. Contact your EarthLink Business representative to learn more.

 

Hosted Voice Services Can Unify Your Team!

Hosted Voice systems are an important part of modern-day business. In the past, businesses have had limited ways of unifying office employees, multiple location workforces, and remote employees into a team environment. This is a major concern, as teamwork is what allows individuals and office locations to back each other up during outages,emergencies, and cover clients in different time zones.

earthlink hosted voice solutionAnd managing the calls and activities of each location was difficult, due to a lack of visibility and reporting possibilities. Each location (or remote employee) was stuck in its/his own communication bubble using separately-managed, low-end communication solutions (and we use that word loosely).

With the advent of call routing, network based auto-attendants, and communication portals that provide online visibility, all that can be left in the past! Businesses can now unify all of their locations, provide call routing based on single or multiple numbers, and run detailed reports; this gives leadership visibility into how their business is functioning, and the tools they need to assign responsibility and ownership to call functions. Being able to have all phone communications “under one roof” is even more important when you consider the growing number of remote employees in the workforce.

EarthLink Business wants to provide your company with the hosted voice solution it needs; contact an EarthLink Business resource today to find out how the EarthLink Hosted Voice product can change the way you do business!

Hosted Voice from EarthLink Business – Why it’s Different

EarthLink Business has created a rich portfolio of offerings that can change your business for the better. We have such a wide range of IT services that any business would be able to utilize us as a one stop shop. We are not the only consulting firm though, so what sets us apart? Here are three reasons to partner with EarthLink Business

  1. Only One Back to Pat – In the world of communications it is rare to partner with a single entity for an entire solution. Often you have to get your voice circuit from one company, the phone system from another and then the people that show up onsite are contracted out from a third business. Here at EarthLink, we own the entire process. From beginning to end, if you have an issue there is just one phone number to call. Your dedicated business relationship manager will help you with anything and everything without making you jump through hoops.
  2. The EarthLink Network is a Step Above the Rest – With any communication service, call quality is the most important component. Almost every provider claims to have QoS (Quality of Service) but that can equate to different variations of the technology. In the end, unless your provider owns the entire connection from beginning to end, they can’t really guarantee the quality of that call if it is not on their network. Additionally, QoS will only take you so far when you start to layer on other technologies. CoS (Class of Service) (http://en.wikipedia.org/wiki/Class_of_service) is an offering that is offered by few and far between. EarthLink Business does all of the above and we do it well. Other best effort technology providers may offer you up front savings but if your communication platform quality suffers the loss of revenue will cancel out any savings, tenfold.
  3. Relax, We’ve Done This Before – Over the last several years, we have perfected the process of changing your business with our solutions (particularly Hosted Voice). We now have over 30,000 hosted phones running on our network. Each endpoint (phone) gives it’s user a versatile and flexible way to do business which helps them to be more productive and ultimately more profitable.

When you are ready to change your business for the better, contact your local EarthLink Business representative so that we can help you get there.