Domain Email … What are You Waiting For?

Domain email hosting - get a domain name to brand your email.We know that our web hosting services are super-easy to use – whether you build your own website with our site builder tool or take advantage of our professional web design service options.

We know that web hosting provides a great return on investment.

But we also know that you still may not be ready for web hosting.

So, what about domain email hosting?

For some, getting a domain name to use for email is a smart first step before moving on to creating a website.

A domain email address can be a valuable extension of your personal or business brand, providing a more consistent and professional way to communicate with customers, prospects, partners and vendors.

Wouldn’t it be nicer to be You@YourBusiness.com or CEO@YourCompany.com than something like tcs7114@yahoo.com when you are communicating about your business?

As a potential customer, I know I’d feel better about doing business with someone using a branded domain than a free email service.

Not having a company email domain suggests you don’t really take your business seriously. And if you don’t, why should others?

After all, getting started with domain email is simple and inexpensive. For just $4.95 a month, our Domain with Email service includes:

  • 50 email addresses @ your domain name
  • Email mailing lists, forwarders and auto-responders
  • 1GB of storage per email address
  • Easy Web Mail access from any online computer or device
  • Built-in spam and virus protection

To learn more, these previous domain-related blog posts may be helpful:

One final word of advice: get your domain name as soon as you can.

There’s a lot of competition for good names. And it would be a shame if you waited too long and then couldn’t get one that works well for your business.

Good luck!

Managing Your Domain Email with Your EarthLink Web Hosting Account

Domain email - manage your business email with EarthLink Web Hosting Control CenterIf you’re an EarthLink Web Hosting customer, your online Control Center is your one stop to view and modify aspects of your account, build your website, add website features, manage your email, and more.

Today we’re going to give you an overview of the Email section of your Control Center. That’s where you can go to add mailboxes or FTP dropboxes, add forwards or mailing lists, create email newsletters, and more.

To get started, simply sign in to the Control Center at https://control.earthlink.net/ and click the Email tab. From there you’ll have these 7 options:

  1. Add FTP Dropbox: An FTP dropbox is a storage space on your website that you can use to store and retrieve files. Some people use it as a way to share files that are too large to send via email. Simply click the FTP Dropbox icon and then enter a new email address and password. Or click the edit icon next to any of the email addresses you already have in the Accounts section on the left and click the Enable button to activate a dropbox using the password for that address.
  2. Add Mailbox: Click the Add Mailbox icon to create a new mailbox/email address at your domain. Depending on whether you have an EarthLink build your own website  or professional web design plan, you can create from 100 – 1,000 email addresses. See our previous post about domain email addresses.
  3. Add Forward: A forwarded email address automatically sends all email sent to that address to another email address that you have specified. The forwarded address will be a mailbox at your domain. The address (or addresses) you forward to (called Recipients here) can be any email address. If you want to forward one of the email addresses you’ve already created, click on the edit icon for that address in the Accounts section on the left. Click the Yes button where it says Forward Email to Another Address, enter the address you want to forward to, and click the Update Forwarding button.
  4. Add Mailing List: Mailing Lists are special email accounts set up to forward email to a number of other email addresses. Email sent to the mailing list address is forwarded to everyone on the subscriber list. You may want to create a mailing list to email information to a large customer list or to use as an email-based discussion group. Choose a email address for the list, write a subject line, enter up to 300 recipients (hopefully if your list is large you can cut and paste from a spreadsheet or other document), and click Save.
  5. Announcer Pro: Announcer Pro is an easy-to-use email marketing platform. It lets you create HTML email newsletter and email marketing campaigns. It also helps you manage emails and track your results. See our previous post on How to Create & Send Your First Marketing Email with Announcer Pro.
  6. Fax-to-Email: This add-on service delivers faxes to your email inbox for your convenience. If you have this service, click the Fax-to-Email icon to log in and access your main fax number.
  7. Catchall Mailbox: A catchall mailbox is one that is set up to receive all email sent to your domain that isn’t sent to a valid email address. For example, if a customer sends an email to help@yourdomain.com and you don’t have that as an active email address, the message will be forwarded to your catchall box. See our previous post about Domain Email and the Catchall Mailbox.

Windows 8 and EarthLink Email

Microsoft Windows 8 operating system - Windows 8 start screenLast week we posted about Microsoft’s launch of the all-new Windows 8 operating system. We know that many of you may have already upgraded or will do so in the near future.

One change we’d like to prepare you for concerns your access to EarthLink email. The Windows 8 operating system no longer comes with Windows Live Mail pre-installed. The new email program does not allow POP email accounts like those from EarthLink to be configured.

If you are using Windows 8, you have three options for downloading your EarthLink POP email:

  • EarthLink Web Mail: The simplest way to get your EarthLink email is to use our Web Mail. Just open any web browser, go to webmail.earthlink.net and sign in with your EarthLink email address and password.
  • Outlook.com: Add your EarthLink email address to Microsoft’s Outlook.com and then connect Outlook to the Windows 8 Mail app. Here’s how to do it:
  1. Log in to http://Outlook.com. (If you don’t have a Microsoft account, create one.)
  2. Click the settings icon (looks like gears) in the upper right corner of the screen.
  3. Select More mail settings from the settings menu.
  4. Click Sending/receiving email from other accounts under Managing Your Account.
  5. Click the Add an email account link in the middle of the page.
  6. Click Advanced options.
  7. Configure your email settings by entering your POP server name (pop.earthlink.net), unchecking SSL, choosing Port 587, and adding in your full email address and password. Then click Next.
  8. Select an Outlook.com folder for your EarthLink mail or have it come to your inbox. We recommend having it come to your inbox. Click Save when done.
  9. Verify your email address by clicking a link that comes in a confirmation email that Microsoft sends to your POP account. Your Outlook.com account should now show all the messages that are stored in your POP account.
  10. To associate Outlook.com and your EarthLink email with your Windows 8 computer, click the Windows 8 Mail app tile. Then select Accounts under Settings.
  11. Select Outlook.
  12. Enter your Outlook.com username and password then click Connect.

Domain Email and the Catchall Mailbox

Catchall email address for your domain email catches everything sent to your domain.Domain email addresses are a valuable branding and communication tool for your business.

But there’s one catch.

Actually, it’s a catchall. And you’ll want to make sure you have one.

But first, let’s step back for some context.

Our Domain with Email service allows you to create up to 50 email addresses (mailboxes) at your own domain. Our Web Hosting services come with 100 – 500 domain email addresses depending on plan you choose.

In a previous post, we explained how to set up domain name email addresses and listed some of the most common mailbox names for businesses with domain email:

• YourFirstName@YourDomain.com
• YourFullName@YourDomain.com
• YourTitle@YourDomain.com
• EmployeeNames@YourDomain.com
• Help@YourDomain.com
• Info@YourDomain.com
• Sales@YourDomain.com
• Support@YourDomain.com
• YourSlogan@YourDomain.com
• Newsletter@YourDomain.com
• Subscribe@YourDomain.com
• Members@YourDomain.com
• VIP@YourDomain.com

If you use this list as a guide and then set up some other email addresses that make sense for your specific business, you might think you’re all set.

But don’t forget to do one more thing to make sure you don’t miss any messages from customers or potential customers trying to contact you: make sure your Catchall Mailbox is enabled.

A catchall mailbox is one email inbox that is designated to receive all the email sent to your domain for which there isn’t an active mailbox. It catches all the mis-addressed email sent to your domain that would otherwise bounce back to senders.

Is that really necessary? Yes!

Here’s an example: you may have set up help@yourdomain.com to handle all customer support questions, but some people may try emailing support@yourdomain.com instead. Or you may have set up jon@yourdomain.com (because your name is Jon) but people may send to john@yourdomain.com because they don’t know how you spell your name.

Whatever the reason, people will send email to addresses at your domain that don’t exist. With your catchall enabled…you’ll catch them all.

For EarthLink Web Hosting customers, your catcall will be postmaster@yourdomain.com.

How to Enable Your Catchall Mailbox:

1. Log in to your Web Hosting Control Panel at control.earthlink.net.
2. Click Email in the top navigation.
3. Click the icon labeled Catchall Mailbox.
4. Click to change the catchall status from Disable to Enable.
5. Click the Save button (you’ll see a confirmation that the address was enabled).

That’s all there is to activate your catchall, but you may wish to make a couple of changes to this mailbox.

In the Accounts section on the left side of the Email Control Panel page, next to postmaster, click the edit account icon (looks like a paper & pencil) to make your changes.

First, you can change the email password for postmaster@yourdomain.com.

Second, you can enable forwarding to another email address. Many people like to forward catchall mail to another address they check regularly, so they don’t miss anything.

How to Forward Your Catchall Mail:

1. Click the Yes radio button next to Forwarding: Enabled.
2. In the Forward to box, list up to 10 email addresses, separated by commas.
3. Click the Update Forwarding button.

That’s it.

Now, if only there were a way to respond to all those messages automatically.