Living with Social Media

Social media has completely permeated our culture.  No one will be mad if you pass up using super-specific social networking sites and apps (like Pinterest), but you’ll definitely get sideways looks if you tell people you’re not on Facebook.

It’s odd that, with all the popularity of social media, theredon’t seem to be any tips sheets or guides on how to “properly” use it. And that’s exactly why EarthLink has put together a quick cheat sheet to help you with the basics:

BE YOURSELF

When the internet was newer, anonymity was key.  Disguising your true identity with usernames like “HappyMom97″ was a socially acceptable way to communicate through your computer.  This is no longer the case.  People want to find you (actual people from your past and present, like your friends, relatives, and coworkers), so it’s expected that you will now use your real name and a real photo in your social media profiles (some sites, like Google+, even require it!).  That being said, please NEVER including sensitive information like addresses, phone numbers, or even your current and past employment (the one exception is LinkedIN, a professional social site where it pays to show off your resume).

WRITE FOR YOUR MOTHER

If you wouldn’t want your mother to read it or see it, don’t post about it or upload a picture of it.  Only share photos of yourself that you’d be proud for an employer to see (the number of employers using social media to check up on applicants and current employees is on the rise), and try to avoid heated discussions.  Those conversations always work better face-to-face, and people reading it can easily take what you say out of context, no matter how well-worded or thought-out it is.

BE FRIENDS WITH…FRIENDS

Only “friend” people you know in real life.  If you get a message from a stranger, feel free to message back (most sites allow messaging…like an in-social-media email…between non “friends”), but don’t “add” them until you’ve met or spoken outside of social media.

KNOW HOW TO COMMUNICATE

  • Send a message if you want it to privately talk to someone
  • Post on a friend’s wall if it’s for a specific person, but one of your or their friends might enjoy what you’re sharing (like a recipe or a video of a sleeping cat)
  • Post a status about something general that all your friends might enjoy (like the deal on lunch you discovered)
  • Only comment on a post or status with something relevant (Example: if the original post is “I adore ALL YOU NEED IS LOVE by The Beatles,” comment “Me too!” and not “I miss you…how are you?”  That’s better for a separate wall post or message.

Use these as a jumping off point to get yourself settled into communicating through social media.  It’s meant to be a fun way to represent yourself online, so have fun with it!

Internet Access Plays a Part in Purchasing Choices

Internet Access became an American need for people to have access to email, news, games, and (more recently) social media.  Being able to shop online is also a large positive of internet access, but a recent Nielsen survey shows that the internet may play a deeper role in purchase choices than we initially thought.

According to the survey, people were most likely to make a purchase based on (in order): advice of family/friends (around 77%), physically seeing a product in-store (72%), free samples (70%), searching the Web (67%), expert advice (66%) and TV and radio ads (59%).

Breaking it down by product categories, consumers replied that internet access is either “very” or “somewhat important” when making purchase decisions for electronics (81%), appliances (77%), books (70%), music/clothing (69% each), and automobiles (68%). At least 60% said it also influenced the buying of food, hygiene products, over-the-counter medicine, and hair care.  And while social media was built as a way to connect with friends, the Nielsen survey discovered that 1/3 of U.S. consumers are actively researching products on social sites like Facebook.

So the internet isn’t just a place to come to buy a product; internet access allows you to take the entire shopping process (research, comparison, decision, and purchase) out of the retailer and into your home.  One wonders if eventually we’ll need to leave the house for anything!

Facebook Announces New Graph Search

New Facebook Graph Search Announced This WeekIs a new type of search headed your way? If you’re a Facebook user, yes.

Just this Tuesday, Facebook held a press conference to announce what it is calling Graph Search.

The search product is considered to be in very early, limited beta, so you can’t go try it out just yet. But you can get on a waitlist to be one of the earlier users.

Is Facebook’s Graph Search going to replace Google or Bing for most users web searching? No.

But it’s not meant to.

The new search is more a way to intelligently leverage the network of people and information you already have within Facebook, rather than extend Facebook into the web search world.

Facebook explains it like this:

“Graph Search and web search are very different. Web search is designed to take a set of keywords (for example: “hip hop”) and provide the best possible results that match those keywords. With Graph Search you combine phrases (for example: “my friends in New York who like Jay-Z”) to get that set of people, places, photos or other content that’s been shared on Facebook.”

Searches, at least at first, will be limited to people, places, photos, and interests. They will also be private, meaning “you can only see what you could already view elsewhere on Facebook.”

Search for Places

You may turn to the new search as a kind of recommendation engine, like Yelp, but based on your network. So you’ll search for nearby restaurants that your friends like.Or a dentist they like.

But you’ll also be able to refine your searches by more personal criteria. You could, for example, search for restaurants liked by your single friends vs. your married friends. Or favorite restaurants of people you went to college with. Or favorite restaurants of people who work at a certain company.

 Search for People

The new search will let you do simple things, like find all your friends that live in your city. But you can get much more granular and specific than that, searching, for example, for friends who like jazz music or running. If you’re planning a trip you may search for friends who’ve been to the destination you’ll be visiting.  When looking for a golf buddy you could search for people who like golf and live nearby.

Search for Photos

Photo search should also be popular, allowing you to find photos by person, place, or date. You can even use it to look back at “photos I like,” photos you’ve commented on, photos from specific trips (e.g., “photos of me at the grand canyon”), or times (“photos of friends in 2007”). Your photo search doesn’t have to be limited to your own photos either.

Search for Interests

Like the place searches, interest searches will often be used to find recommendations, such as “music my friends like.” Again, you will be able to use the searches to find recommendations of people with similar tastes outside of your network of friends, such as “movies liked by people who like movies I like” (which is the kind of thing Netflix has done well). You can also use the search to find out the tastes of different subsets of people, such as “books read by school teachers” vs. “books read by authors” vs. “books read by CEOs.”

Want to learn more? Check out Danny Sullivan’s Up Close with Facebook Graph Search at SearchEngineLand.com.

Remember, the new Facebook Graph Search won’t be widely available for months. But it looks like it will be an interesting, useful, and fun addition to the Facebook experience.

 

12 Reasons to Get EarthLink Web Hosting

Happy Holidays from EarthLink Web HostingAn early Merry Christmas to all of you celebrating the holiday tomorrow!

In honor of the 12 days of Christmas (which traditionally start tomorrow or the day after Christmas), I decided to put together this quick list of 12 reasons to choose EarthLink for Web Hosting or ecommerce hosting. My apologies to all those features and benefits I didn’t have room to list here (there were so many on my complete list I almost expected to see “a partridge in a pear tree”).

  1. Experience and expertise: EarthLink has been a top web hosting provider since 1995. With almost 18 years experience satisfying our web hosting customers, we’re a provider you can trust.
  2. Helpful support: We’re a customer-first company that believes in providing customer support excellence. We offer easy-to-use DIY support tools, support by chat, and helpful toll-free phone support.
  3. Build your own website services: We make it simple (and affordable) for you to make your own business website with our free, easy-to-use website builder. Choose from our vast array of professionally designed templates, enter your business information to customize, and click to publish.
  4. Professional website design services: Our web design pros can work with you to build your business website based on your requirements and provide ongoing maintenance. Our low monthly pricing lets you avoid the steep upfront costs of most professional website design.
  5. Ecommerce web hosting services: If you need more than just a promotional website, we offer DIY and professional web design sites with full ecommerce capabilities: secure credit card transactions, robust online shopping cart, and more.
  6. Affordable prices: We don’t believe in cutting corners to be the cheapest, but at EarthLink Web Hosting we believe in providing you a great value. Our web hosting and ecommerce services are feature-rich, but you don’t have to be rich to afford them. It’s actually a great investment in the future of your business.
  7. Free domain names: When you sign up for EarthLink web hosting or ecommerce hosting, you get to choose a free domain name for your website.
  8. Free mobile websites: Most of our web hosting plans include a free mobile website that’s optimized for smartphones and tablets. That way even more people can find your website.
  9. Free SEO tools: Search engine optimization (SEO) can help you generate more traffic to your website. Our free tools help you optimize your business website for search engines and also list your website on 60+ online directories and GPS systems.
  10. Free social media tools: Our free SocialStream tool can help you take better advantage of the benefits of social media. Manage multiple social networks from one simple interface and simultaneously post to Twitter, Facebook, and LinkedIn.
  11. Free email marketing tools: Email is still an effective way to reach customers. Announcer Pro makes it easy to create compelling email newsletters, manage customer contact lists, and track in real-time the success of your email marketing campaigns.
  12. WordPress blog installer: WordPress is the #1 blogging software in the world, making it simple for you to build and maintain a blog for your business. Our WordPress Installer is designed to work seamlessly with your EarthLink Web Hosting account.

Happy Holidays from all of us at EarthLink!