Using Domain Email Addresses with EarthLink Web Mail

Last Monday, we wrote about the value of using domain email, especially for business communication.

This week we’ll make sure you know how to get started with your domain email and know all your email options: EarthLink Web Mail for domain email, a 3rd party email client, or a smartphone. Today’s post will focus on Web Mail. Next week we’ll move on to your other email options.

EarthLink Webmail for Domain Email & Web Hosting CustomersWeb Mail for Domain Email & Web Hosting customers - home screen

The easiest way to get your domain email is with our EarthLink Web Mail for Domain Email and Web Hosting customers. You can sign in to Web Mail from any online computer by going to and entering your email address and password. If you are in your Control Center, you can click the Webmail link at the top left of your screen, or click on one of your email addresses in the Accounts section of the Email tab.

Note: this version of Web Mail at is designed specifically for our domain email and web hosting customers who have their own domain names. Don’t search for EarthLink Web Mail with Google or another search engine, or click the Web Mail link from our website. If you do, you’ll go to a different version of Web Mail at, which is for our Internet access customers with email addresses (it will NOT work with your domain name email addresses).

The first screen you see in Webmail (unless you change it in your Preferences) is the Home screen, an overview page with a window for Unread Messages, Calendar, Tasks, Statistics, and more.

Click the orange tabs along the top of the screen to go to your Inbox, Contacts, Calendar, Notes, or Preferences.

Using the Web Mail Tabs

  • Inbox: Everything here should look very familiar to you. Buttons to write a New message, Reply, Reply All, Forward, label email as Junk, and Delete are on top of the main screen. Folders are arranged on the left. Click on Personal Folders to create your own folders so you can sort the mail you receive. Right-click on any message in your Inbox to see all your options.
  • Contacts: Click the New Contacts button whenever you want to add a single contact. But the quickest way to get started is to click the Import/Export button and import contacts from another program such as Outlook or Thunderbird or another webmail service such as Gmail or Yahoo. You can import more than one group of contacts. If you want to keep them separated, click the + next to Personal Address Books and create a name for your new address book. Then when you import contacts you’ll have a choice of what book to import them to. You can share your address books with anyone listed under your domain or add people to share with individually by entering their email address.
  • Calendar: Click the buttons on the far right to view your calendar by Day, Week, or Month. Double-click on a day and time to enter a new calendar event. Add event details in the pop-up window; click the Advanced tab to make it a recurring event or set an alarm. Click the Attendees tab to invite people to a meeting at this time; enter an email address in the top field and click Add and then Save when you are done. You can keep multiple calendars; click the + next to Personal Calendars on the left side of the screen to create a new calendar.
  • Notes: Click New Note to write simple notes and reminders. Click the + across from Personal Notepads to create new notepads. It’s an easy way to organize your notes by project or group.
  • Preferences: I recommend you take some time to look through the Web Mail Preferences tab so you can get Web Mail set up just right for how you like to work (because everybody’s different). But I’ll give you an overview here. Categories within Preferences are listed in the upper-left corner of the main screen.

Setting All Your Web Mail Preferences

  • Mail Preferences let you set up an email signature, specify your language and time preferences, forward email to alternate email addresses, and specify various default settings, such as going directly to your Inbox instead of the home screen when logging in, and composing new emails in either Text or HTML.
  • Spam Preferences is where you can activate junk email filtering. It is OFF by default. Click the drop-down to turn it on and choose the level of filtering you want. You can also set up Whitelists (email addresses you never want blocked) and Blacklists (email addresses you always want blocked).
  • Auto Reply Messages let you set up automatic email responses when specific people email you. Click the New Auto Reply Message in the upper-left to get started.
  • Filtering Preferences let you set up custom rules that preform some action based on conditions you specify. Click the New Message Rules to get started. A common rule is to move messages from certain people into specified folders or forward email from certain people to other addresses.
  • Highlighting Messages let you set up custom rules that highlight email messages based on conditions you specify. Click the New Highlighting Rule to get started. A common rule is to highlight messages from important people or highlight messages about a particular subject (a project you are working on) so they stand out in your Inbox.
  • Image Rules allows you to define what images and styles will be shown in email messages when they arrive in your inbox. You can control the level of trust when images will be displayed by checking on or off various options. For a higher level of control you can also create custom filters for specific senders or when specific text appears in the subject line of messages.
  • PGP Preferences let you create or import a PGP encryption key (we’ll have to tackle this in more detail in a later post).

We hope you enjoy using EarthLink Web Mail for your domain email addresses. We’ll let you know how to get set up with other email programs, smartphones or tablets next time.

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