Mobile Email problem fixed

Last night we fixed the problem where certain domains could not view their mailbox using Mobile Email on their mobile device. These included ix.netcom.com and a few other non-earthlink domains used by our customers. Users reported that when they log in, their messages were not shown. If you log in with those accounts now, the mailbox contents will appear the same as seen in regular Web Mail.
This problem was discovered due to feedback here. Please continue to report any problems.
Other than that we haven’t seen any major problems with the launch, so in a week or so our monthly eLink newsletter will mention Mobile Email and encourage all users to try it.

2 thoughts on “Mobile Email problem fixed

  1. I tried accessing webmail using a Crickett Wireless MSGM8 phone. I tried both regular web mail and mobile web mail. In both instances, I received the message “untrusted server certificate”
    I tried calling support but they weren’t very helpful.
    Any help/ideas would be appreciated.
    thanks

  2. This is nice and all, but are there any plans to offer Iphone support? I would love to check my Teleport email using its built-in Mail program instead of something web-based. With so many Iphones being used, its a bit surprising and disapointing no service is offered.

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