Apple’s New iOS 7 – Big Success, Big Headaches

Plus, some tips to help EarthLink members make the transition to iOS 7

Apple iOS 7  new for iPhones and iPadsLast Wednesday Apple released a new version of its iOS operating system, iOS 7, that runs iPhones, iPads and iPods.

According to an article headline today on the launch of iOS 7 was “so massive it almost broke the Internet.” Hyperbole aside, it really was huge.

IT departments at many companies struggled to maintain the performance of their systems due to the significant spikes in Internet traffic going to as employees rushed to update their iPhones and iPads.

Individual users struggled too.

If you tried to download iOS right away, you likely experienced some of the issues I did: conflicting reports about the download being available, then not available. Unexpected error messages. Verrrrrrrrrry long download times.

I guess that’s to be expected when 200 million devices download a single update, which is the number of downloads Apple confirmed on Monday.

So, was it worth it? If you’ve downloaded iOS 7, you can tell us by leaving a comment below.

I’m personally enjoying it on my iPad. Looks good. Works well. The only problem is now I have to work a little harder to pry my iPad out of the hands of my kids.

Here’s a helpful list of 15 tricks to help you transition to iOS 7 from

And here are some links related to iPhones and iPads and EarthLink services:

We also offered perspectives on the recent Apple release news on our business-focused IT Insights blog:

New Computer Products from Microsoft and Apple

This past week was indeed a big one for tech news, since two of the most iconic companies of the PC-era, Microsoft and Apple, both had major announcements about multiple products.


Microsoft Windows 8 operating system - Windows 8 start screenWindows 8
Microsoft is making one of their biggest operating system changes in the move to Windows 8, which will be officially available tomorrow (October 26). The new OS is a radical departure that some people really love and others… not so much.

CNET’s review of Windows 8 praised its fast boot time, gorgeous apps, Sync feature, security improvements, and affordable $40 upgrade price (only $15 if you bought your PC after June 2 this year). They did warn users about a steep learning curve. Read the full Windows 8 review here. 

Or check out this CNET Windows 8 buying guide for the pros and cons of various product configurations.

The other big Microsoft news is the Surface, the first ever computer (a tablet) made by Microsoft. Most reviewers praised Microsoft for its bold new ideas for a tablet. Th most common critique was the disappointingly small number of available apps (no Facebook, Instagram, Angry Birds, Spotify, etc.). Surface prices range from $499 – $699 depending on configuration. It will be available in Microsoft Stores tomorrow but you can pre-order the Surface from Microsoft now.  Read a round-up of Microsoft Surface reviews on the Wall Street Journal website or this in-depth review from


Apple’s press event on Tuesday was anticipated as an announcement of a smaller version of the iPad. It was that. But Apple also announced an upgraded version of its full sized iPad, a new all-in-one iMac, a new 13-inch MacBook Pro with Retina display, and a new Mac Mini. You can read the New York Times’ live updates from the Apple product event here. Mashable also has a good round-up of all the new Apple products here.

New Apple iPad MiniiPad Mini
The mini is, not surprisingly, a mini version of the regular iPad. More specifically, it’s 7.87 in. x 5.3 in., and .68 pounds. If you held off getting an iPad because it was just too big, the mini may be perfect for you. It costs less, too. Though at a starting price of $329, the expense of the mini has generated the most negative comments. Read a review of the iPad mini on

iPad 4
The previous version of the iPad came out just last spring, so some recent buyers are miffed that Apple decided to release the new iPad 4. That said, it’s not that much different than the last one. The processor is faster, the Wi-Fi connectivity is more reliable, and there’s a new Lightning connector. But then again, the IPad 3 was already considered a pretty great tablet, so a few additional improvements make it that much better. Read a review of the iPad 4 on

Apple’s all-in-one desktop is getting a major refresh. Most notably, the new iMacs are now a lot thinner. Inside, they’re faster. There are some new hard drive options, including a hybrid SSD/traditional hard drive called Fusion Drive. And the displays are better than ever. They’re still available in 21.5-inch (from $1299) and 27-inch (from $1799). See a video demo of the new iMac on

13-Inch MacBook Pro with Retina Display
The new 13-inch is thinner and lighter than the current 13-inch model. But the headline feature is the stunning Retina display, with a resolution of 2,560 x 1,600, which Apple introduced on the 15-inch MacBook last spring. compares the Retina MacBook Pro with Sony’s Vaio Z and the old MacBook Pro.

Mac Mini
Mini is Apple’s only PC without a display. The new one is faster, has more memory, new hard drive options, and other upgrades. See CNET’s video review of the new Mac Mini.

Apple, Google & EarthLink: Playing the Name Game

The really big technology news yesterday was Apple’s long-awaited iPad media event.New iPad shown at Apple's iPad media event.

As with most Apple announcements, this one was preceded by a torrent of rumor and speculation.

Some of it had to do with features: would the new iPad get a Retina display (yes), would it get a better camera (yes), would it get 4G (yes), would it get Siri (not exactly).

But one of the biggest rumors was about the next iPad’s name. Would it be iPad 3 (which was the early favorite) or iPad HD (the hot, late-breaking rumor).

So what was it…HD or 3?

Turns out, neither. The new iPad was just referred to as the new iPad.

If you like to keep score, here’s an iPad rumor scorecard that itemizes the rumors and lets you know who got them right…and wrong.

And just the day before, another little tech company named Google made some announcements on its official blog about names.

Google’s Android Market, which hasn’t been around that long, is already being renamed: to Google Play.

The Google Music and Google eBookstore names will also go away as they are being incorporated into the new cloud-based Google Play.

If you’ve got an Android phone or tablet, look for the Android Market app to be upgraded to Google Play “over the coming days” (sorry we can’t be more specific). Your videos, books, and music apps will also be upgraded under the Google Play umbrella. Any previously purchased apps and media will now be available to you from Google Play.

If you want to check it out, now’s a good time because Google is celebrating the launch of Play by offering special promotions on music, movies, e-books, and apps every day for the next five days.

As for us…no, we didn’t change our name. We’re still EarthLink. But we did make a big name change late last year that some of you may have missed.

We consolidated our growing number of IT, network, and communication services for business (MPLS Networks , Integrated Voice & Data, Hosted Voice, Data Center Services , Cloud Hosting, and too many more to name here) in a new division called EarthLink Business.

The EarthLink Business name may be new to you, but we”re proud to say that the business division is already making a name for itself.