Hosted Voice from EarthLink Business – Why it’s Different

EarthLink Business has created a rich portfolio of offerings that can change your business for the better. We have such a wide range of IT services that any business would be able to utilize us as a one stop shop. We are not the only consulting firm though, so what sets us apart? Here are three reasons to partner with EarthLink Business

  1. Only One Back to Pat – In the world of communications it is rare to partner with a single entity for an entire solution. Often you have to get your voice circuit from one company, the phone system from another and then the people that show up onsite are contracted out from a third business. Here at EarthLink, we own the entire process. From beginning to end, if you have an issue there is just one phone number to call. Your dedicated business relationship manager will help you with anything and everything without making you jump through hoops.
  2. The EarthLink Network is a Step Above the Rest – With any communication service, call quality is the most important component. Almost every provider claims to have QoS (Quality of Service) but that can equate to different variations of the technology. In the end, unless your provider owns the entire connection from beginning to end, they can’t really guarantee the quality of that call if it is not on their network. Additionally, QoS will only take you so far when you start to layer on other technologies. CoS (Class of Service) ( is an offering that is offered by few and far between. EarthLink Business does all of the above and we do it well. Other best effort technology providers may offer you up front savings but if your communication platform quality suffers the loss of revenue will cancel out any savings, tenfold.
  3. Relax, We’ve Done This Before – Over the last several years, we have perfected the process of changing your business with our solutions (particularly Hosted Voice). We now have over 30,000 hosted phones running on our network. Each endpoint (phone) gives it’s user a versatile and flexible way to do business which helps them to be more productive and ultimately more profitable.

When you are ready to change your business for the better, contact your local EarthLink Business representative so that we can help you get there.


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