Apple’s New iOS 7 – Big Success, Big Headaches

Plus, some tips to help EarthLink members make the transition to iOS 7

Apple iOS 7  new for iPhones and iPadsLast Wednesday Apple released a new version of its iOS operating system, iOS 7, that runs iPhones, iPads and iPods.

According to an article headline today on LATimes.com the launch of iOS 7 was “so massive it almost broke the Internet.” Hyperbole aside, it really was huge.

IT departments at many companies struggled to maintain the performance of their systems due to the significant spikes in Internet traffic going to Apple.com as employees rushed to update their iPhones and iPads.

Individual users struggled too.

If you tried to download iOS right away, you likely experienced some of the issues I did: conflicting reports about the download being available, then not available. Unexpected error messages. Verrrrrrrrrry long download times.

I guess that’s to be expected when 200 million devices download a single update, which is the number of downloads Apple confirmed on Monday.

So, was it worth it? If you’ve downloaded iOS 7, you can tell us by leaving a comment below.

I’m personally enjoying it on my iPad. Looks good. Works well. The only problem is now I have to work a little harder to pry my iPad out of the hands of my kids.

Here’s a helpful list of 15 tricks to help you transition to iOS 7 from Forbes.com.

And here are some links related to iPhones and iPads and EarthLink services:

We also offered perspectives on the recent Apple release news on our business-focused IT Insights blog:

Asset Management and BYOD

With asset management, IT managers know what systems exist, what technology is in place, and how they all fit together within a company.  If managing IT assets is not already complex enough, now corporations are implementing Bring-Your-Own-Device (BYOD) policies that allow employees to connect their personal phones and tablets to corporate networks and applications.

Spend some time and really think about this effort, companies are now permitting users to purchase their own phones or tablets and are requiring their IT managers to manage, support, and secure data accessed by them. Today’s features on these devices make them no different than allowing users to bring and connect their own personal computers to your corporate network. However, the thing to remember is the security measures for allowing personal computers to connect remotely to corporate networks is far more advanced than today’s measures for BYOD devices.

When allowing BYOD devices on your network consider the following:

  1. What is the user doing with the device when it is not on your corporate network?
  2. What happens to corporate data when the user is terminated from your company?
  3. What happens to corporate data when the device is lost or stolen?

All three questions can seem alarming (as they should!). The key is to find a way to manage these devices so you maintain access control to your corporation’s data and other assets. Yes, these are your employee’s personal devices but you can still control the connection paths to which you allow these devices to access your critical information. It’s up to you to maintain control.

Make educating users to a top priority if you are going to allow these devices. Spot check devices to insure users are using password unlock to unlock devices before use. Consider moving all corporate remote applications to the Cloud so all data is retained on the network and not downloaded to the device. Only allow a small sample of BYOD devices, for example only allowing iPads or iPhones. This lowers the burden of maintaining multiple vender devices and allows you to tailor your BYOD polices. Think about the risks before deciding to allow BYOD in your environment. BYOD devices should be used as a portal to access corporate data and not as an insecure data repository located outside your network.

The good news is that EarthLink’s Asset Management IT Service already takes these BYOD devices into account. Contact your EarthLink representative today to learn more!