Apple’s New iOS 7 – Big Success, Big Headaches

Plus, some tips to help EarthLink members make the transition to iOS 7

Apple iOS 7  new for iPhones and iPadsLast Wednesday Apple released a new version of its iOS operating system, iOS 7, that runs iPhones, iPads and iPods.

According to an article headline today on LATimes.com the launch of iOS 7 was “so massive it almost broke the Internet.” Hyperbole aside, it really was huge.

IT departments at many companies struggled to maintain the performance of their systems due to the significant spikes in Internet traffic going to Apple.com as employees rushed to update their iPhones and iPads.

Individual users struggled too.

If you tried to download iOS right away, you likely experienced some of the issues I did: conflicting reports about the download being available, then not available. Unexpected error messages. Verrrrrrrrrry long download times.

I guess that’s to be expected when 200 million devices download a single update, which is the number of downloads Apple confirmed on Monday.

So, was it worth it? If you’ve downloaded iOS 7, you can tell us by leaving a comment below.

I’m personally enjoying it on my iPad. Looks good. Works well. The only problem is now I have to work a little harder to pry my iPad out of the hands of my kids.

Here’s a helpful list of 15 tricks to help you transition to iOS 7 from Forbes.com.

And here are some links related to iPhones and iPads and EarthLink services:

We also offered perspectives on the recent Apple release news on our business-focused IT Insights blog:

Watching for the Smartwatches

As an ISP offering high-speed cable, DSL, satellite, and wireless 4G internet, along of course with basic dial-up access, EarthLink knows how important Internet access is to you.

We even know how much you want to stay connected on the go, based on the success of our new 4G Wireless Internet On-the-Go service.

But do you need it on your watch?

Smartwatches - Samsung Galaxy GearSome of the biggest names in technology seem to think so, which is why there’s been so much news about smartwatches lately. This new kind of watch pairs with a smartphone to provide on-the-go connectivity along with on-the-wrist convenience.

In June, Sony announced its SmartWatch 2, which has a 1.6-inch, 220 x 176 pixel display, Android compatibility, Bluetooth 3 and NFC for connectivity, a projected 3 to 4 day battery life, but no camera, microphone or speakers. The SmartWatch 2 should ship later this month with a price tag of around $260. Cnet has a review of the SmartWatch 2 here.

Just yesterday, smartphone leader Samsung announced that its Samsung Galaxy Gear (shown above) line of watches would be available on September 25.

The Galaxy Gear will have a 1.63-inch, 320×320 pixel AMOLED display, compatibility with new Galaxy smartphones (not older Galaxys or other Android phones), Bluetooth 4.0 LE connectivity, 1 day of expected battery life, 4G of online storage, a 1.9MP camera, 720p video recording, a speaker and two microphones. All for about $299. Engadget.com has a hands-on review with video here.

If you’re curious about either, TechCrunch.com offers a face-off of the Sony and Samsung smartwatches.

Other smartwatches in the works include the Toq from wireless chipmaker Qualcomm, which is expected in October. Cnet has a review of the Toq here.

Looking for a less expensive smartwatch? Or one that’s iPhone compatible? In both those cases, you may want to check out the Pebble, which is currently available for preorder. The $150 Pebble, which was an early Kickstarter success story, is compatible with both iPhones and Androids, has a 144×168 pixel e-paper display, Bluetooth 2.1+ EDR and 4.0 connectivity, customizable watchfaces, and an expected 7-day battery life.

The most intense and persistent, yet unconfirmed, rumors have been about an upcoming Apple iWatch. TechRadar.com has all the iWatch rumors here.

Think you’ll get a smartwatch? If so, let us know what you’ll be looking for. Not interested? Share your thoughts too. We always like to hear comments from our readers.

Apple News from the WWDC: What You Can Expect

Apple OS X Mavericks

Apple’s Worldwide Developers Conference (WWDC) – the conference of 6,000 that sold out in just 71 seconds – kicked off on Monday this week. From the keynote (click here for a live blog of the keynote on WSJ.com) that day we learned quite a few things about what’s coming from Apple (keep in mind, most things are not coming now and not everything is coming at the same time).

Here are some of the highlights from the first day at the WWDC:

Two new Apple Operating Systems:

  • iOS 7: iOS is Apple’s mobile operating system, the operating system for iPhones and iPads. The coming iOS7 is supposed to provide users with a cleaner, simpler design – and it looks to be a significant departure from previous releases. New iOS7 features include AirDrop, a peer-to-peer networking and file sharing feature that uses Wi-Fi and Bluetooth; iTunes Radio (details below); multitasking (to catch up and perhaps surpass Android’s capabilities); auto-updating of apps; new camera features, including Instagram-like filters; a Control Center that puts your most-used settings in one place; FaceTime audio; and more. You can’t get iOS 7 just yet; it will go immediately to developers. The rest of us will need to wait until the next iPhone comes out, which is expected to be the fall. USAToday.com has a nice summary of iOS7 features with comparisons to Android.
  • OS X Mavericks: OSX is Apple’s desktop and laptop computer operating system. Previously named after wild cats (Lion, Leopard, etc.), OS X is now switching to a “California” theme (Mavericks is a popular surfing destination). Mavericks is supposed to deliver faster ways to multitask with Finder tabs. It will also let you put full screen apps on multiple monitors. Mavericks should deliver superior performance with a compressed memory capability. There will be a new iCloud Keychain to store all your passwords (for all Apple devices) online for security and convenient access. The Calendar, Notifications, and Maps are also getting an overhaul. For more details about the new OS X, see Wired.com. Like iOS 7, Mavericks is being delivered to developers this week but won’t reach consumers until the fall.

Two New Apple Computers:

  • MacBook Air: The laptop that ushered in the ultrabook craze (ultra-think, ultra-light, ultra-portable), is getting updated with faster chips and significantly longer battery life (reportedly 9 hours for the 11-inch model and 12 hours for the 13-inch). Graphics are also supposed to render faster, which is a big plus for gamers. Some were hoping for a new Retina display, which was not one of the upgrades. You can read a comparison of the Air and Retina Macbook Pro here on PCMag.com.
  • Mac Pro: The black, cylindrical, futuristic design of the new Mac Pro (not to be confused with the Macbook Pro laptop) is sure to draw a lot of attention. But as a “professional” desktop/workstation computer, it’s a more of a niche product than most of the other new Apple products announced. So we won’t to a spec-by-spec review here. But Roger Scoble of the Pursuitist website wrote that it was “possibly the most amazing workstation ever. And the stunning design of the new Mac Pro had Gizmodo gushing about Apple’s “Brilliant Insanity.” Read the review here.

Two New Apple Services

  • iTunes Radio: As we predicted on the EarthLink Blog last week, Apple did indeed announce a customizable, free streaming music service, called iTunes Radio. The new ad-supported service, which will be included as a feature of iOS7 and iTunes for Windows and Mac desktops, gives users access to 35 million songs (compared to Spotify’s approximately 20 million) with unlimited free streaming on multiple devices (Spotify Free is limited after 6 months and doesn’t include mobile devices). Another cool feature: you can control iTunes Radio with your voice, via Siri on your mobile devices. On the downside, iTunes Radio doesn’t let you chose exactly which tracks or artists will play; you can only specify music similar to a specified artist, listen to one of the more than 200 genre-based stations, or listen to what’s trending on Twitter. Read a review of iTunes Radio on Lifhacker.com here.
  • Siri: The famous voice control feature of iOS, called Siri, is getting a makeover in iOS7. One of the most noticed changes is likely to be the voice of Siri: not only is it going to be more natural sounding, but you’ll get to choose a male or female voice in multiple languages. The new Siri will also be more helpful, searching the Web (via Bing) and your photos for you, reading you content from Wikipedia and Twitter, adjusting controls on your device, and allowing you to hear voicemails. Here’s what Apple has to say about Siri.

There were quite a few other announcements that we won’t go into detail about here. You can click to read more about updates to the Safari Web browser, iCloud, iWork for iCloud, and more. To catch up on everything, CNET has a great roundup of articles related to the Apple WWDC.

How to Get Your EarthLink Email on Your iPhone

iPhone Settings Icon: Add your EarthLink email account hereWhether you use EarthLink as your Internet service provider for high-speed access or dial-up Internet access, you get 8 EarthLink.net email addresses with 100MB of storage space each, automatic spam and virus protection, and Web Mail for easy access from any online computer.

But if you have an iPhone and want to check your EarthLink email on the go with your phone, what do you do?

It’s actually very simple to set your iPhone’s built-in Mail app to check one or all of your EarthLink email accounts. Here’s how:

iPhone Settings for EarthLInk Email

1. Click the Settings icon (looks like gears, shown above)

2. Click Mail, Contacts, Calendars

3. Click Add Account… (below any other email accounts already on your phone)

4. Click Other (bottom of the screen)

5. Click Add Mail Account (top of the screen)

6. Enter your Name, Email (full EarthLink email address), Password, and a Description (such as “EarthLink Email” or “Primary EarthLink Email”)

7. Click Next (upper right) to verify your account and complete the setup automatically

Typically, that’s all there is to it. Your iPhone will automatically determine the rest of your settings. So, you should be ready to go. Repeat for any other EarthLink email addresses you want to add.

But if your iPhone can’t determine your settings automatically, you’ll need to do these extra steps manually:

1. Select the POP option on the Enter Your Account Information screen

2. Scroll past your name, email, and description (which you entered above) to the Incoming Mail Server section

3. Under Incoming Mail Server, enter:

• Host Name: pop.earthlink.net
• User Name: your full email address
• Password: your EarthLink email password (remember, it’s case-sensitive)

4. Under Outgoing Mail Server, enter:

• Host Name: smtpauth.earthlink.net
• User Name: your full email address
• Password: your EarthLink email password (remember, it’s case-sensitive)

5. Click Save.

6. Click Yes if you see this message: Cannot Connect Using SSL – Do you want to try setting up the account without SSL?

That’s it. Now enjoy your EarthLink email on your iPhone.

If you need any more information, see this iPhone email article in the EarthLink Support